Privacy Policy

Last Updated: October 26, 2023

Luminary Leaves is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Luminary Leaves. By accessing or using our service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: This includes information you voluntarily provide to us when you register for an account, subscribe to our newsletter, make a purchase, attend a workshop, or contact us. This may include your name, email address, postal address, phone number, and payment information.
• Usage Data: We automatically collect information about how you access and use the service. This usage data may include your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Device Information: We may collect information about the device you use to access our service, including hardware model, operating system, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our service, including processing transactions and delivering products or services you have requested.
• To notify you about changes to our service, such as updates to our products or workshops.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our service.
• To monitor the usage of our service and identify potential issues.
• To detect, prevent, and address technical issues and ensure security.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.

3. Disclosure of Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party service providers to monitor and analyze the use of our service, to process payments, or to contact you.
• Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your data where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update or delete the information we have on you.
• The right to rectify any incomplete or inaccurate information.
• The right to object to our processing of your Personal Data.
• The right to request that we restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time where Luminary Leaves relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. To exercise these rights, please contact us at info@luminaryleaves.sg.

6. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.